At Diasporah, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, mobile application, and related services (collectively, the “Platform”). By accessing or using Diasporah, you agree to the practices described in this Policy.
1. Information We Collect
When you use Diasporah, we may collect the following types of information:
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Personal Information: Name, email address, phone number, location, country, state, language, cultural affiliation, and documents you provide for verification such as residency or identification.
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Account Details: Login credentials, profile details, family tree information, and community selections.
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Usage Data: Device information, browser type, app activity, pages visited, and interactions with features.
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Media Content: Photos, videos, posts, comments, and other materials you upload.
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Communication Data: Messages, calls, and emails exchanged with other users through our Platform.
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Payment Information: If you subscribe to paid membership or purchase event tickets, we process necessary billing details through secure third-party payment providers.
2. How We Use Your Information
We use the information we collect to:
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Provide and improve Diasporah services.
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Verify user identities for safety and trust.
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Enable community participation, family tree creation, and elections.
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Facilitate communication between users.
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Process payments for subscriptions and events.
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Customize feeds, recommendations, and experiences.
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Ensure compliance with community terms and policies.
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Protect against fraud, misuse, and illegal activity.
3. Cookies and Tracking Technologies
Diasporah uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, understand how you use the Platform, and improve our services.
We may use the following types of cookies:
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Essential Cookies: Required for core features such as login, security, and account management.
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Functional Cookies: Help remember your settings, community preferences, and language choices.
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Analytics Cookies: For example, Google Analytics and Firebase Analytics, which allow us to measure traffic, track usage patterns, and improve functionality.
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Social Media Cookies: For example, Facebook Login, Apple Sign-In, or Twitter Integration, used when you log in with or share content to your social accounts.
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Advertising and Performance Cookies: Such as Google Ads or Meta Pixel, which may help us promote Diasporah and measure campaign effectiveness.
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Security Cookies: Used to detect fraudulent activity, verify accounts, and ensure safe interactions.
You can control cookies through your browser or device settings. Disabling some cookies may affect certain features of Diasporah and limit your overall experience.
4. How We Share Information
We do not sell your personal information. We may share your data only in the following cases:
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With Your Consent: When you choose to share posts, family tree details, or profile information.
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With Communities: Verified community representatives may access limited member details for governance and events.
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With Service Providers: Trusted third parties that provide payment processing, hosting, analytics, and security.
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For Legal Reasons: If required by law, regulation, or legal process.
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In Case of Safety Issues: To protect users, prevent fraud, or address security concerns.
5. Your Choices
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You can update your profile information anytime.
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You may set your profile visibility to public or private.
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You may opt out of non-essential notifications.
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You can request deletion of your account and personal data.
6. Security
We implement strong technical, administrative, and physical safeguards to protect your data. However, no system is completely secure. By using Diasporah, you acknowledge that information shared within communities may be visible to other verified users.
7. Data Retention
We retain your personal information for as long as your account is active, or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
8. Children’s Privacy
Diasporah is not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that a child has registered, we will promptly delete their account.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this Policy regularly.